FAQS
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Product
Is the swing easy to install
The swing is very easy to install and can be done in 10 minutes with the instructions provided.
Are there any alternative options for hanging the swing?
Doorframe bars are a great option for hanging swings if drilling in the ceiling is not an option.
Can the swing be mounted on a wooden ceiling?
Yes the screws included are suitable for wooden ceilings also.
What age are the swings appropriate for?
The swings are suitable for ages 3+.
What are the dimensions?
90cm by 150cm
What is the fabric?
Double layer cotton spandex which is extremely comfortable, durable and reliable.
Can the swing be washed?
Yes it can. Machine and hand wash.
ORDERS
HOW DO I PLACE AN ORDER ON YOUR WEBSITE?
To place an order, simply select the product you wish to purchase, choose the desired quantity, and add it to your cart. Then proceed to checkout, where you can enter your shipping and payment information.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards, PayPal, and other secure online payment options.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
Orders are usually processed within 24 hours and based on where you are located are delivered within 5-21 business days. The maximum delivery time stated takes in to consideration potential courier delays and demand.
HOW DO I TRACK MY ORDER?
You will receive a tracking number by email once your order has been shipped. You can use this number to track the status of your shipment on the shipping carrier's website.
SHIPPING & LOGISTICS
DO YOU SHIP INTERNATIONALLY?
Yes, we ship to selected countries internationally.
HOW MUCH DOES SHIPPING COST?
Shipping costs may vary depending on the size of the order and the shipping destination. You can see the shipping cost for your order during checkout before completing the purchase.
DO YOU OFFER FREE SHIPPING?
Yes, we offer free shipping on orders over a $100.
CAN I CHANGE THE SHIPPING ADDRESS FOR MY ORDER AFTER IT HAS BEEN PLACED?
If you need to change the shipping address for your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made after the order has been processed.